Navient Associate General Counsel in Wilmington, Delaware

We are looking for a highly skilled attorney to join our talented team in either our Wilmington, Delaware or Reston, Virginia office. Navient is a leading provider of asset management and business processing solutions for education, healthcare, and government clients at the federal, state and local levels. The Associate General Counsel will provide legal services to advance the business objectives of Navient Corporation - specifically, its subsidiaries dedicated to Asset Management and Consumer Lending, consistent with applicable federal and state laws and regulations (including TILA, ECOA, FCRA, TCPA, GLBA, HEA, HEOA, FDCPA, and other applicable laws) and Navient enterprise-wise policies and procedures. Responsibilities also include assisting the Chief Legal Officer and senior counsel responsible for supporting the Asset Management and Consumer Lending business lines and entities and providing legal advice and counsel regarding federal and state laws and regulations and business strategies to mitigate risk. Also responsible for identifying the impacts of new or amended laws and regulations, providing advice to business lines concerning judicial decisions and for managing threats of litigation against Navient entities. Generally, work with compliance and business partners to ensure a controlled and compliant environment through the remediation of root-cause issues identified in audits, litigation, compliance testing and monitoring, complaint handling, threatened litigation, and government inquiries or regulatory examinations. Undertake legal research, provide comment on new legislation or proposed regulations affecting Navient, respond to, prepare and review customer communications, draft and review policies and procedures, review loan application and servicing websites, and implement initiatives to improve the efficiency and operation of Navient businesses.

Duties include:

  1. Reviewing marketing collateral, website application flows, customer communications, consumer disclosures, servicing websites, telephone scripts, policies, procedures and correspondence for compliance with laws and regulations and to improve efficiency and operation of Navient's businesses.

  2. Reviewing, managing and responding to threats of litigation and complaints leveled against Navient companies.

  3. Assisting with Navient's enterprise wide licensing function, including providing support to Legal's centralized licensing team, ongoing legal research on debt collection, consumer loan origination, mortgage origination, mortgage servicing, student loan servicing, and other collection, servicing and lending licensing laws and regulations, and monitoring of new and amended state licensing laws and regulations.

  4. Researching and maintaining awareness of relevant case law, statutory law, regulation and regulatory agency or Attorney General enforcement actions in the consumer lending, credit, loan servicing and collections areas, and report developments and recommend actions to comply to business clients.

  5. Supporting Government Relations, the Chief Legal officer, senior counsel and business partners in drafting, reviewing, and commenting on proposed laws and regulations.

  6. Maintaining Legal Tracker and SharePoint work product websites to enable efficient management of the department, preserve corporate knowledge and ensure appropriate relationship management with internal Navient clients, external Navient relationships and outside counsel relationships.

*This position will support a federal government contract. Applicants must be able to obtain Public Trust security clearance as required of federal government contractors to include a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. For this level of clearance, applicants must possess U.S. citizenship *

  • Juris Doctor Degree; Licensed and in good standing in a United States jurisdiction, and able to be admitted as corporate counsel in Virginia or Delaware.

  • 6+ years of relevant law firm, in-house, or regulatory experience.

  • Familiarity with debt collection, consumer lending and consumer loan servicing.

  • Strong knowledge of financial institutions, debt collection law, student loans, TILA, ECOA, FCRA, TCPA, GLBA, HEA, HEOA, FDCPA, and other federal and state lending laws and regulations required.

  • Ability to provide consistent, high-quality legal analysis, advice and transactional support.

  • Ability to handle a significant volume of work, timely complete complex legal analysis and balance multiple, simultaneously-assigned tasks.

  • Ability to interact with co-workers, outside counsel and advisors, and vendors in an articulate, courteous and business-like manner at all times.

  • Ability to work under pressure independently, as well as part of a team.

  • Ability to effectively supervise outside attorneys when directed by the CLO or senior attorneys

  • Adaptability to changing demands.

  • Attention to detail and effective problem-solving skills.

  • Flexibility to work beyond regularly scheduled business hours; travel may be required locally or to other business locations, or to manage legal matters.

  • Strong communication, organization and multi-task management skills.

  • Intermediate to advanced computer skills; working knowledge of Microsoft Word, PowerPoint, SharePoint and Excel and WestLaw preferred.

  • Strong legal/financial/business acumen and ability to work effectively and multitask successfully in fast-paced and complex business environment.

  • The ideal candidate is a hard-working self-starter with excellent attention to detail, thrives in a fast-paced, energetic and entrepreneurial environment, and has excellent problem solving, interpersonal, teamwork, writing, negotiation, and client communication skills.

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity.

Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.