Navient Department of Education Collection Specialists-January 7th Start in Perry, New York

Pioneer Credit Recovery, Inc.®, a Navient Company, provides the ability to build your future with competitive compensation plans, career development as well as health and financial wellness incentives. Pioneer offers a work hard, fast-paced environment; we have fun, celebrate achievements and work collaboratively. Pioneer Credit Recovery, Inc.® is a national leader in the collection industry providing collection services on defaulted debt. Headquartered in New York, we employ more than 1,000 professionals and are the largest private sector employer in Wyoming County, New York.

OPEN INTERVIEWS

WEDNESDAY, DECEMBER 12TH

10 AM - 7 PM

20 PARKER LANE PERRY, NY 14530

585-237-7169

DON'T WAIT APPLY TODAY!

PCR Collection Specialists ENJOY:

  • Average Annual Salary $43,607!

  • Top 25% of collectors make over $60,953!

  • Performance driven monthly Bonus Structure with base pay of $13.72/ hr

  • CURRENTLY WORKING IN COLLECTIONS? YOU MAY BE ELIGIBLE FOR A FIRST-MONTH GUARANTEED INCENTIVE AS WELL AS A HIGHER RATE OF PAY!

  • Paid Time Off- Up to 3 weeks in your first year, and up to 4 weeks in year 2!

  • Business Casual Dress code

  • 8 Paid Holidays

  • Tuition Reimbursement up to $5,250 a year!

  • Monthly contests with cash and prizes awarded

Additional Benefits Include:

  • Performance Based Scheduling- Make your own hours!

  • 401k with company match up to 5%

  • Health, Dental, Vision Coverage- Effective on February 1st when you start on January 7!

  • Employee Wellbeing Programs: Cash incentives for participation in activities

  • View our benefits www.navientbenefits.com

  • 3 Weeks of Paid Training. Our Training Department was awarded the Training Top 125 Award 2018 from Training Magazine!

  • On-Site Charity Committee- Get involved with the local community, participate in fun onsite and offsite charity events.

  • Annual Summer Picnic at Darien Lake

  • Charity Golf Outing

With PCR our Collection Specialists Will:

  • Communicate with defaulted, past due and delinquent student loan borrowers by telephone (inbound and outbound) and written notices to ensure full repayment or arrange acceptable payment arrangements and providing excellent customer service.

  • Assist borrowers with resolving outstanding student loan debt through loan consolidation, loan rehabilitation, and/ or cash collection when appropriate.

  • Problem solve and perform due diligence functions to ensure compliance with all Federal Regulations while always adhering to the Fair Debt Collection Practices Act as well as all bankruptcy and collection laws, both state and federal

Paid Training - 3 Weeks Mon-Fri 8am-5pm.

Working Hours:

Mon-Fri: 3 days 8am-5pm, 2 evenings 12pm - 9pm and 2 weekends per month (4 hours on Sat. 8-12pm)

Required:

  • High School Diploma or Equivalent required.

  • PC experience in a windows environment required

  • Basic keyboarding skills required

  • Must be able to obtain required License for collecting

Preferred:

  • Prefer previous Customer Service or Sales experience

  • Previous Collections experience is helpful but not required.

  • Bilingual (Spanish/English) skills are helpful but not required.

  • Ability to learn company collections computer system and phone system

  • Negotiation, counseling and problem solving skills

  • Strong listening skills, ability to follow written and/or verbal instructions

  • Effective written and verbal communication skills

  • Persistent, ability to overcome objections, ability to remove barriers

  • Goal Oriented, and seeks to consistently meet aggressive daily, weekly, and monthly production and quality goals

  • Team player

This position will support a federal government contract. Applicants must be able to obtain Public Trust security clearance as required of federal government contractors to include a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. For this level of clearance, applicants must possess U.S. citizenship.

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Navient (Nasdaq: NAVI) provides asset management and business processing solutions to education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. Headquartered in Wilmington, Delaware, Navient employs team members in Western New York, Northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com.

Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity.

Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.