Navient Electronic Payment Reconciliation Specialist in Milwaukee, Wisconsin

Come join Duncan!

We are a leader in parking and transportation payment processing systems throughout the country. Duncan is located in downtown Milwaukee and we are growing!

The Electronic Payment Reconciliation Specialist will manage all aspects of electronic payments including credit cards, ACH, and future vendor payment files. This consists of reconciling electronic payments (EP), verification of reports and database, and distributing reports.

Essential Job Functions

  • Advanced Reconciliation

  • Exception Handling

  • Reporting

  • Payment Research

  • Returned EP Handling

MINIMUM QUALIFICATIONS

  • High School Diploma or GED equivalent required

  • 2 years of customer service support

  • 1+ year of payment reconciliation experience

  • Knowledge of credit card processing flow required

  • Skilled with Microsoft Excel

  • Strong basic math skills

  • Strong written and verbal communication skills

  • Analytical skills to resolve discrepancies when reconciling and completing payment research

  • Must be able to work well under pressure

  • Organization skills and detail-oriented

PREFERRED QUALIFICATIONS

  • Technically inclined with ability to utilize databases preferred

  • Vendor management experience preferred

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity.

Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.